If you want that your business should be on top in your business industry, then it is much necessary to satisfy your customers and employees in all aspects. You must have to take care of all problems and give them a way so that they can reach to you in minimum time. Virtual phone number is one that will also active if you are in no network area. You will also get multiple extension number for one virtual phone number. Your customers will be satisfied with your service if you know about all features of virtual phone number. There are lots of necessary features of virtual phone number that you should know about. Features, those should be available in virtual phone number, are:
- Toll free
- Conference calls
- Permanent reports
- Free talk up to 10000 minutes
- High quality sound
- Use your existing phone
- Call history
- Call recording
- Call forwarding to any device
- Customer greeting
- Multiple extensions
- Call queues
- Voice mail and transcription
- Port existing number
- Dynamic task management
- Mobile app for both android and iOS
- Auto receptionist or auto attendants
- Black list call routing
- Visual call flow configuration
- DND status
- No extra hardware needed
- Email request
- Facebook and twitter messages
Call recording and auto attendant are two needed features in virtual phone number. Every service provider of virtual phone number should have both features.
Advantages of call recording feature are:
- There is no need for external devices and storage space for recordings
- Unlimited call recording facility that may be use in future
- Easily search for and replay the recordings from mobile apps
- Record filters are enabled in such a way that you can search incoming or outgoing call direction, called business numbers, time period, employees and calling clients.
- Call recording setting is available for individual number by “call from site” widget
- There is facility for separate activation for outbound and inbound calls
- You will receive custom greetings and timely warn message tone for recordings
- Integrate all recordings with the built in task manager so that you can check all recorded talks
Advantages of auto attendant are:
- A professional look to all type of business
- All incoming calls will be managed effectively
- Call processing cost will be reduced
- Customer may have better experience
So, when you choose that from which service provider you have to buy virtual phone number, you must have to take their demo call facility. In the demo, you must have to check call recording facility and auto attendant facility. The service provider will give you calling facility with effective rate. So, buy virtual phone number as soon as possible for your business and its growth. It will be unique and toll free phone number for your all customers. Get your virtual phone number from website that gives you virtual phone number freely with number of best features.
